Oscar Travel

Frequently Asked Questions

Our cancellation policy depends on the airline and the fare type. Generally, non-refundable tickets have stricter cancellation terms, while flexible tickets may offer partial or full refunds. We’ll assist you in understanding the options available for your specific booking.

Refunds for packages depend on the timing of the cancellation and the package details. For most packages, cancellations made within a certain period may qualify for a refund, but there could be cancellation fees. We’ll guide you through the policy specific to your booking.

Refund processing times typically take between 7 to 21 business days, depending on the airline, hotel, or service provider. We’ll keep you updated on the status of your refund.

Yes, in most cases, there are penalties for canceling a flight or package. The penalty depends on the airline or tour operator’s terms and conditions. We’ll inform you of any penalties upfront.

In the case of an emergency or medical issue, we may be able to assist with travel insurance claims or help you reschedule your trip. We recommend contacting us immediately if these circumstances arise.

Depending on the airline or tour provider’s policies, it may be possible to transfer your booking to another person.

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